VitaGlide® ships our unique exercise machines in carefully designed, protective industrial grade containers. To protect your VitaGlide® for any warranty returns, approved VitaGlide® packaging must be used. We highly recommend saving the “V” box in a dry storage facility.

Upon receipt, the customer should thoroughly inspect the shipping carton for crush or tear and report immediately to VitaGlide® (305-514-0514). Please take photos and submit to

Shipping costs are the responsibility of the customer. Please review the Owner’s Manual for more information about shipping or transporting your machine.